Softener Bypass Videos

Bypass Videos

Culligan products are produced with world-class quality, backed by solid warranties, and serviced by the best trained technicians in the industry. Before you call your local Culligan Man, here are some useful videos to help you bypass your softener when needed.


Bypass Directions

Every Culligan water softener that we install has a bypass valve. This valve allows the water to “bypass” the softener should you have a problem. Bypassing your Culligan softener can create a temporary fix until a service technician can repair the problem. Examples of issues are:

  • Low water pressure
  • Leaking softener
  • Softener is stuck running
There are 2 different types of residential bypass valves

Look at the images provided to see which type of bypass valve your Culligan softener is equipped with. Once you have identified the correct bypass valve follow the instructions on putting your softener on bypass.


Push Bypass Valve

  • Locate the Red Button on the back of the control head
  • Push the Red Button all of the way in, until the other side (blue colored button) pops out
  • Sometimes they are a little stiff so you may need to lightly tap the Red Button with a hammer
  • Call 712-252-4479 to schedule a time for a service technician to come repair the problem.

Turn Bypass Valve

  • Locate the Blue Knob on the back of the control head
  • Turn the Blue Knob so that it screws into the unit
  • Be sure to turn the Blue Knob all of the way until it stops turning. Do NOT try to force it once it stops turning
  • If the knob is hard to turn, place the shaft of a screwdriver into the slots on the face of the valve
  • Call 712-252-4479 to schedule a time for a service technician to come repair the problem

Learn more about how you can have better water.

Latest Blog Posts

What Clients Say
We have worked with Culligan for 5 plus years and used a variety of their services. Each service we have been very happy with! We first used them for their water cooler service, we loved that we could have filtered water so inexpensive since we did not have that option in our fridge. When we moved we wanted to install a water softener, the whole experience was great from calling the office to get information and set up our appointment to the installation. Our install was on time, professional and knowledgeable to very friendly! We have set up a drop off with Culligan for our salt, this is a great feature for us because I don’t have to get the salt on top of groceries and kids. I have the option to have them drop it at my door or carry it in and fill my softener for me. We are looking into a water filter system in our sink and again the whole process was a great one from getting information, setting up the appointment and having someone come out. The best part was he looked at and told us every option we had and not once did I feel pushed to buy!! Never once have we been disappointed with our services from Culligan! We will be a Culligan lifer!!
Culligan Customer
Mary Lee Simoni
- Culligan Customer